As ELENS GLOBAL LIMITED (“e-lens”), we work to protect the privacy of our members who use our web site in order to ensure that our users benefit from our services safely and completely.
Accordingly, this e-lens Privacy Policy (“Policy”) has been prepared in order to process the personal data of our members in full compliance with the Personal Data Protection Law No. 6698 (“Law”) and to inform our users in this context. e-lens cookie policy is an integral part of this Policy.
The purpose of this Policy is to determine the terms and conditions regarding the use of personal data shared with e-lens by Web Site members/visitors/users (together referred to as the “Data Owner”) or generated by e-lens during the use of the Web Site by the Data Owner during the operation of the www.elens.ae web site and mobile application (together referred to as the “Web Site” ) operated by e-lens.
What Data is Processed?
The data processed by e-lens and considered personal data under the Law are listed below. Unless otherwise explicitly stated, the term “personal data” within the scope of the terms and conditions presented under this Policy shall include the following information.
· Identity Information
· Contact Information
· User Information
· User Transaction Information
· Transaction Security Information
· Financial Information
· Marketing Information
· Request/Complaint Management Information
Data that is irreversibly anonymized by Articles 3 and 7 of the Personal Data Protection Law shall not be considered personal data pursuant to the provisions of the said law, and processing activities related to this data shall be carried out without being bound by the provisions of this Policy.
Purposes of Processing Personal Data
e-lens may process the personal data provided by the Data Owner for the purposes of creating a membership registration and account and keeping records related to this, ensuring that the Data Owner benefits from the services provided through the Web Site, detecting system errors and monitoring performance, improving the operation of the Web Site, providing maintenance and support services and backup services, including the necessary work to make the relevant persons benefit from the products and services offered by e-lens by the business units and carrying out the relevant business processes, planning and executing the activities required to customize these products and services according to the tastes, usage habits and needs of the relevant persons and to recommend and introduce them to the relevant persons, carrying out the necessary work by the relevant business units for the realization of the commercial activities carried out by e-lens and carrying out the related business processes, ensuring the legal, technical and commercial-occupational security of e-lens and the persons with whom it has a business relationship, and planning and executing the commercial and/or business strategies of e-lens.
Personal Data to be Processed with the Explicit Consent of Data Owners and Purposes of Processing
Within the scope of the explicit consent of the Data Owner, e-lens may process data and share this data with the parties mentioned below for the purposes of increasing the user experience by tracking the movements of the Data Owners on the Web Site, creating statistics, profiling, direct marketing and remarketing, creating special promotional offers for the Data Owner and communicating them to the Data Owner, and using the data obtained within this scope in all kinds of advertising and material content.
Transfer of Personal Data
e-lens may transfer the personal data of the Data Owner and the new data obtained using this personal data to third parties from whom e-lens benefits in order to achieve the purposes specified in this Privacy Policy, limited to the provision of such services. e-lens may share it with third parties such as outsourcing service providers, hosting service providers, law firms, research companies, call centers, including those sending SMS messages, in order to improve the Data Owner experience (including improvement and personalization), ensure the security of the Data Owner, detect fraudulent or unauthorized use, conduct operational evaluation research, resolve errors related to the Web Site services, and achieve any of the purposes specified in this Privacy Policy.
Personal data may be shared with Medsen Medical Healthcare Biomedical Health Limited Company, its Owners, Partners and/or affiliates of these persons, our suppliers, legally authorized public institutions and organizations and legally authorized private institutions within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law, and may be transferred abroad within the framework of the procedures and principles specified in Article 9 of the Law and the decisions of the Personal Data Protection Board, limited to these purposes.
Method and Legal Reason for Collection of Personal Data
Personal data is collected through the Web Site and in electronic environment. Personal data collected for the legal reasons specified above may be processed and transferred for the purposes specified in Articles 5 and 6 of Law No. 6698 and this Privacy Policy.
Rights of Personal Data Owners
According to Article 11 of the Law, data owners have the right to:
· Learn whether personal data has been processed regarding them, request information about this if their personal data has been processed,
· Learn the purpose of processing personal data and whether it is used in accordance with its purpose, and know the third parties to whom personal data is transferred domestically or abroad,
· Request correction of personal data if it is processed incompletely or incorrectly, and request notification of the transaction made within this scope to third parties to whom personal data is transferred,
· Request deletion or destruction of personal data if the reasons requiring processing are eliminated, despite the fact that it has been processed in accordance with the provisions of the Law and other relevant laws, and request notification of the transaction made within this scope to third parties to whom personal data is transferred,
· Object to the emergence of a result against the person by analyzing the processed data exclusively through automated systems, and request compensation for the damages incurred due to the processing of personal data in violation of the law.
Requests regarding the use of such rights may be submitted by personal data owners through the methods specified in the Policy on the Processing and Protection of Personal Data prepared by e-lens within the scope of Law No. 6698, which is available at www.elens.ae. e-lens will finalize such requests within 30 days. e-lens reserves the right to charge a fee based on the fee schedule determined by the Personal Data Protection Board (if any) for such requests.
Cookie Policy:
As ELENS GLOBAL LIMITED (“e-lens”), we work to protect the privacy of our web site users in order to ensure that our users benefit from our services safely and completely.
As is the case with most websites, www.elens.ae (“Web Site”) and the mobile application (collectively referred to as the “Web Site”) use Cookies to display personalized content and advertisements to visitors, perform analytical activities on the web site, and track visitor usage habits.
This Cookie Policy is an integral part of the www.elens.ae Privacy Policy.
e-lens has prepared this Cookie Policy (“Policy”) to explain which Cookies are used on the Web Site and how users can manage their preferences in this regard. We recommend that you review the www.elens.ae Privacy Policy for more detailed information on the processing of your personal data by e-lens.
What is a Cookie?
Cookies are small text files stored on your device or a network server through browsers by the web sites you visit. Cookies are created by servers associated with the web site you are visiting. This way, the server can understand when the visitor visits the same web site.
Cookies do not contain personal data about visitors, such as their name, gender or address.
Which Cookies Are Used?
Cookies can be categorized in terms of their owners, lifespan and purpose of use:
· Web Site cookies and third-party cookies are used according to the party that places the cookie. While web site cookies are created by e-lens, third-party cookies are managed by different companies that work with e-lens.
· Session cookies and persistent cookies are used according to the period they are active. While session cookies are deleted when the visitor leaves the Web Site, persistent cookies can remain on visitors' devices for various periods of time depending on the area of use.
· Technical cookies, verification cookies, targeting/advertising cookies, personalization cookies and analytical cookies are used on the Web Site according to their purpose of use.
Why Are Cookies Used?
Cookies are used on the Web Site for the following purposes:
· To perform basic functions required for the operation of the Web Site. For example, to prevent e-lens members from losing the products in their product basket during their visit. To prevent logged-in members from having to re-enter their passwords when visiting different pages on the Web Site.
· To analyze the Web Site and increase the performance of the Web Site. For example, to integrate different servers on which the Web Site operates, to determine the number of visitors to the Web Site and to make performance adjustments accordingly, or to facilitate visitors finding what they are looking for.
· To increase the functionality of the Web Site and to provide ease of use. For example, to share on third-party social media channels through the Web Site, to remember the user name information or search queries of visitors who visit the Web Site on their next visit.
· To perform personalization, targeting and advertising activities. For example, to display advertisements related to visitors' interests on the pages and products they view.
How Can You Manage Your Cookie Preferences?
e-lens attaches great importance to users being able to exercise their preferences over their personal data. However, it is not possible to manage preferences for some Cookies that are mandatory for the operation of the Web Site. We would also like to remind you that if some Cookies are disabled, various functions of the Web Site may not work.
Information on how to manage preferences for Cookies used on the Web Site is as follows:
Visitors have the opportunity to personalize their preferences for cookies by changing the browser settings they use to view the Web Site. If the browser in use offers this option, it is possible to change preferences for Cookies via the browser settings. Thus, although it may vary depending on the possibilities offered by the browser, data owners have the opportunity to prevent the use of cookies, prefer to receive a warning before cookies are used, or only disable or delete certain Cookies. Preferences in this regard vary depending on the browser used. Preferences for Cookies may need to be made separately for each device through which the visitor accesses the Web Site.
What Rights Do You Have?
In accordance with Article 11 of the Law on the Protection of Personal Data No. 6698, visitors have the right to apply to e-lens and, by applying to e-lens, to;
· Learn whether personal data has been processed,
· Request information regarding personal data if it has been processed,
· Learn the purpose of processing personal data and whether it is used in accordance with its purpose,
· Know the third parties to whom personal data is transferred domestically or abroad,
· Request correction of personal data if it is processed incompletely or incorrectly and request notification of the transaction made within this scope to the third parties to whom personal data is transferred,
· Request deletion or destruction of personal data if the reasons requiring processing are eliminated despite the fact that it has been processed in accordance with the provisions of the Law and other relevant laws and request notification of the transaction made within this scope to the third parties to whom personal data is transferred,
· Object to the emergence of a result against the person by analyzing the processed data exclusively through automated systems,
· Request compensation for the damages incurred due to the processing of personal data in violation of the law. The rights in question will be evaluated and finalized within 30 (thirty) days in any case when communicated by personal data owners using the methods specified in the Policy on the Processing and Protection of Personal Data prepared by e-lens within the scope of Law No. 6698. Although it is essential that no fee is charged for requests, e-lens reserves the right to charge a fee based on the fee schedule determined by the Personal Data Protection Board.
Changes in Consent and Privacy Policy
e-lens aims to provide detailed explanations to its users about the scope and purposes of Cookie use and to inform its users about Cookie preferences with its Privacy Policy (“Policy”). In this regard, if the Cookie information warning on the Web Site is closed and the Web Site is continued to be used, it is deemed that consent is given to the use of Cookies. Users always reserve the opportunity to change their Cookie preferences.
e-lens may change the provisions of the Policy at any time. The Current Policy enters into force on the date it is published on the Web Site.